Stakeholders

As a member of the community, Lai Yih is not only a business owner but also an employer. In the sustainable environment, we strive to create, everyone is a stakeholder that we value. The so-called interested parties generally refer to individuals, groups or organizations that are directly or indirectly affected by the business activities of Laiyih footwear or have influence on Laiyih group's business.

Stakeholder contact window

Stakeholder Identification and Engagement

Lai Yih Group references the AA1000 Stakeholder Engagement Standard 2015 (AA1000 SES 2015), measuring the degree of relevance and scope of influence between each stakeholder and the Group from five major aspects, defining six categories of material stakeholders: customers, employees/unions, shareholders/investors, suppliers/contractors/subcontractors, regulatory authorities/government agencies, communities/local communities.

Stakeholders	Importance to LAI YIH	Topics of Concern	Communication Frequency and Response Methods
Customers	Customer-centric business philosophy, prioritizing customer interests as the primary responsibility, committed to providing high-quality products and services. At the same time, the Group strictly adheres to the highest standards of business confidentiality protection, ensuring customer information security, and winning customer trust and long-term support through integrity management.	Sales Models and Product Labeling Integrity Management and Business Ethics Practice Product Quality and Safety Information Security Human Resource Management and Talent Development	LAI YIH website has contact information and discloses communication channels with stakeholders on the website The Group has professional business personnel contact information to provide immediate responses to customer questions. The Group’s whistleblower mailbox is available for customers to report illegal integrity incidents Customer visits or receiving customer factory visits (irregular)
Suppliers/Contractors/Subcontractors	Suppliers play an important role in sustainable development, not only affecting the company’s production, services, and operations, but also involving potential risks related to social responsibility and corporate reputation. The Group is committed to establishing long-term mutual trust cooperative relationships with suppliers, actively understanding their concerns through diversified communication channels to reduce potential risks and operating costs, and improve product quality and service levels.	Integrity Management and Business Ethics Practice Product Quality and Safety Customer Rights Protection and Relationship Management Supply Chain Management Regulatory Compliance	The Group has professional business personnel contact information to provide immediate responses to supplier questions Communication through stakeholder mailbox
Employees/Unions	Employees are the company’s most important asset and the key force driving corporate sustainable development. The Group is committed to creating a safe, healthy work environment with diverse development opportunities, values employee opinions and needs, and promotes good labor relations through diversified communication mechanisms to enhance employee job satisfaction and loyalty.	Employee Compensation and Benefits Human Resource Management and Talent Development Integrity Management and Business Ethics Practice Employee Diversity and Equal Opportunities Operating Performance	Internal email announcements: Irregular announcements of various employee benefit matters (health checkups, group insurance, etc.), employee welfare committee information, important company operational information, education and training information, etc. Employee suggestion mailbox is established to handle employee suggestions promptly, and employee feedback is also addressed in labor-management meetings
Shareholders/Investors	Shareholders and investors are partners in the Group’s mutual growth and have direct impact on the company’s capital operations. To ensure the interests of shareholders and investors, the Group upholds the principles of information transparency, integrity, and responsibility, committed to stable capital flow and creating long-term investment value.	Regulatory Compliance Integrity Management and Business Ethics Practice Operating Performance Information Security Risk Management	Annual General Meeting of Shareholders (annually) Investor Conference (at least once annually, irregular) Annual Report and Financial Report Disclosure (annually and quarterly) Press release /Material Information (irregular) The Group has appointed spokespersons and deputy spokespersons as channels for handling shareholder suggestions, questions, and dispute matters to ensure shareholder rights
Communities/Local Communities	The Group actively gives back to local communities within its capabilities and establishes good interactive relationships with communities. This is not only fulfilling social responsibility but also contributes to community development and prosperity. We hope to improve the community environment and strengthen the positive impact on communities through various practical actions.	Occupational Safety and Health Air Pollutant Management Water Resource Management Waste Management Product Quality and Safety	The company actively and continuously cares for local community activities, establishing foundations to care for children and youth welfare and local community issues
Regulatory Authorities/Government Agencies	Actively cooperate with government policies, establish a comprehensive corporate governance structure, and strictly comply with the latest regulatory requirements, hoping to gain trust and support from government units, thereby promoting bilateral cooperation and mutual growth.	Integrity Management and Business Ethics Practice Operating Performance Regulatory Compliance Information Security Risk Management Waste Management	Irregular participation in policy seminars and forums organized by regulatory authorities Cooperate with regulatory supervision and audits, and irregular visits to regulatory authorities to establish direct communication opportunities

Stakeholder Questionnaire

In order to compile and issue corporate social responsibility reports, Laiyi Industrial continues to communicate with stakeholders about the company's information on corporate governance, environment, society and other aspects. In order to make the major issues that the company focuses on and implement more relevant to the needs of stakeholders, Laiyi Xingye values your opinions and hopes to know your level of concern about the company's specific sustainability issues. Please take the time to fill in the "Laiyih footwear Corporate Sustainability Responsibility Questionnaire for stakeholders" to help the company plan the goals and implementation guidelines for future sustainable development.

The information obtained from this questionnaire is only used for analysis of issues of concern to stakeholders and reference for the company's sustainable development, and will not be used for other purposes. Thank you for your support and assistance.